Northwest Safety Clean will issue a refund for unopened, undamaged products. No refunds can be given for gallon size cleaning products due to the packaging of the jugs. Products with personal customizations are unable to be refunded due to the inability for re-sale. Shipping and handling are always the responsibility of the purchaser and cannot be refunded.
Please contact firstname.lastname@example.org asap to initiate the exchange process. Products must be returned to our facility within 14 days of when the order was received.